KVKK and Personal Data Protection Policy
OPTIMUM GLOBAL LOGISTICS considers the protection of personal data not only as a legal obligation, but also as one of the fundamental elements of corporate trust and professional service policy. Our company aims to protect the confidentiality, security, and lawful processing of personal data at the highest level throughout all operational processes.
Within the scope of the Personal Data Protection Law No. 6698 (“KVKK”); the personal data of our customers, business partners, employees, suppliers, visitors, and all related persons are processed, stored, and protected in accordance with legal regulations.
OPTIMUM GLOBAL LOGISTICS acts in line with the principles of transparency, reliability, data security, and sustainable operational management in all processes related to the processing and protection of personal data.
The Importance We Give to the Protection of Personal Data
Our company considers the confidentiality and security of personal data as an inseparable part of its corporate responsibility. All necessary technical and administrative security measures are implemented to prevent unlawful processing, access, sharing, or use of personal data.
In all our operational processes, data security policies are established in accordance with professional standards and are regularly updated.
In data security processes, technological infrastructure, digital security systems, access control mechanisms, and operational audit procedures are actively implemented.
Purposes of Processing Personal Data
The personal data obtained by OPTIMUM GLOBAL LOGISTICS may be processed in accordance with legal regulations for the following purposes:
- Execution of logistics and transportation operational processes,
- Management of customer relationship processes,
- Carrying out quotation, operational planning, and shipment processes,
- Execution of import, export, and foreign trade operations,
- Management of warehousing, distribution, and operational coordination processes,
- Execution of accounting and financial processes,
- Conducting human resources and recruitment processes,
- Execution of corporate communication activities,
- Fulfillment of legal obligations,
- Ensuring information security processes,
- Improving service quality and optimizing operational processes,
- Ensuring the security of digital systems,
- Sustainably managing corporate operational processes.
Personal data are processed only for specified purposes and protected in accordance with the relevant legislation.
Types of Personal Data Processed
OPTIMUM GLOBAL LOGISTICS may process the following categories of personal data within the scope of its activities:
- Identity information,
- Contact information,
- Company and corporate information,
- Operational and shipment information,
- Financial information,
- Customer transaction information,
- Human resources and personnel information,
- Digital system usage information,
- Website usage data,
- Request, complaint, and feedback information,
- Legal transaction and compliance information,
- Camera recordings and physical area security information.
The processed data are used to the extent required by the relevant operational processes and within the framework of legal limits.
Methods of Collecting Personal Data
Personal data may be obtained through various channels such as websites, corporate e-mail communications, telephone calls, contracts, operational forms, digital systems, human resources applications, field operations, and physical document processes.
Data collection processes are carried out entirely through lawful methods and within the scope of the explicit consent of the relevant person or legal processing conditions.
OPTIMUM GLOBAL LOGISTICS adopts informing relevant persons as a fundamental principle by adhering to the principle of transparency during personal data collection processes.
Storage and Security of Personal Data
Personal data processed within our company are protected through advanced digital security infrastructures, access control systems, firewalls, data backup systems, and professional information security procedures.
All necessary technical and administrative measures are implemented against risks such as unauthorized access, data loss, data breaches, or unlawful use of data.
Data are stored only for the required period and are securely deleted, destroyed, or anonymized when the retention periods specified in the relevant legislation expire.
Transfer of Personal Data
OPTIMUM GLOBAL LOGISTICS may share personal data with third parties only in cases permitted under the relevant legislation and by taking necessary security measures.
Personal data may be shared within the framework of relevant legislation for the purposes of carrying out operational processes, fulfilling legal obligations, and sustainably maintaining service processes with:
- Authorized public institutions and organizations,
- Business partners,
- Suppliers,
- Legal consultancy service providers,
- Solution partners involved in finance and accounting processes,
- Information technologies and digital infrastructure service providers
Data security and confidentiality principles are primarily applied during data transfer processes.
Rights of the Relevant Person
Within the scope of the Personal Data Protection Law No. 6698, personal data owners have the following rights:
- To learn whether their personal data are processed,
- To request information regarding processed personal data,
- To learn the purpose of processing personal data,
- To know the third parties to whom the data are transferred domestically or abroad,
- To request correction of incomplete or incorrectly processed data,
- To request deletion or destruction of personal data,
- To object to results arising from the analysis of processed data exclusively through automated systems,
- To request compensation for damages in case personal data are processed unlawfully.
Relevant persons may submit their requests within the scope of KVKK to our company in writing or through other methods specified in the relevant legislation.
Cookie and Digital Data Policy
Cookie technologies may be used on our corporate website and digital systems in order to improve user experience, ensure system security, and increase operational performance.
Data obtained through cookies are evaluated for site performance analysis, security processes, and user experience improvement purposes.
Users may manage cookie preferences through internet browser settings and limit cookie usage.
Our Information Security Policy
OPTIMUM GLOBAL LOGISTICS implements security policies in accordance with international standards in information security processes. Digital infrastructure systems are regularly updated, and security controls are continuously carried out.
Within the scope of our corporate data security policy, access authorizations, user security controls, data backup systems, and operational security procedures are actively implemented.
Our information security processes aim to protect operational sustainability, customer security, and corporate data integrity.
Our Corporate Privacy Understanding
The trust of our customers and business partners is one of the most important values for our company. Therefore, the principle of confidentiality is implemented in all operational processes in accordance with professional standards.
All information obtained during corporate processes is evaluated only within the scope of service processes and is not unlawfully shared with third parties.
OPTIMUM GLOBAL LOGISTICS operates in operational processes in compliance with ethical values, corporate trust understanding, and data privacy principles.
Policy Updates
Our policy regarding the protection of personal data may be updated in line with changes in legal regulations, operational developments, and digital security processes.
Updated policy contents are published on our corporate website and presented to the attention of relevant persons.
Our company aims to maintain a sustainable security understanding by continuously improving data security and personal data protection processes.
Conclusion
OPTIMUM GLOBAL LOGISTICS considers the protection of personal data as a fundamental part of corporate trust understanding and acts in line with the principles of legality, transparency, data security, and professional operational management in all data processing processes.
Thanks to modern digital infrastructure systems, advanced security processes, and sustainable data management policies, we continue to protect the security of personal data at the highest level.
By securely protecting the personal data of our customers, employees, business partners, and all related persons, we continue our professional, reliable, and sustainable service understanding.